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Order and delivery updates
Keep buyers informed from order to doorstep.
What it is
Customers who know where their order is call you less and trust you more. Send a message when the order is confirmed, dispatched and arriving, so nobody has to ask.
What your customer sees
ShopGH
Your order #2041 is out for delivery in Madina. Our rider will call you on arrival.
How it works
The order changes status
Confirmed, packed, dispatched or arriving.
Send an update
Your system or your team sends a short message.
The customer is ready
They are home when the rider arrives.
Good for
- Online shops
- Courier and logistics companies
- Restaurants and food delivery
- Pickup and collection points
What you get
- Messages tied to your order system
- Your brand as the Sender ID
- Fewer 'where is my order' calls
- Delivery reports for every update
Ready to use Order and delivery updates?
Create your account, or ask us a question first. We reply on working days.