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Sender ID

Show your business name instead of a phone number.

What it is

A Sender ID is the name your customers see at the top of your message, for example your shop or company name. People trust and open messages from a name they know far more readily than a number they do not recognise.

What your customer sees

Grace Academy

Reminder: school reopens on Monday at 7:30 am. Please bring the signed form.

Delivered

How it works

Choose your name

Pick a name of up to 11 characters with no spaces, such as your business name.

We submit it for approval

Sender IDs are approved before they can be used. We tell you if anything else is needed.

Start sending as your brand

Once it is approved, choose it when you send and your name shows on every message.

Good for

  • Building trust with new customers
  • Banks, shops and clinics
  • Any business that wants to be recognised
  • Reducing missed or ignored messages

What you get

  • Your business name on customers' phones
  • Help with the approval request
  • Use on the platform and through the API
  • Clear guidance on what names are accepted

Ready to use Sender ID?

Create your account, or ask us a question first. We reply on working days.